Grounding engine
Retrieval over your KB only; answers below the confidence threshold are refused, not improvised.
Product
The concierge is the portfolio.
Everything below is live on this page. Ask it, test it, try to trip it. When it doesn't know, it will tell you — and that's the point.
Live concierge
GROUNDEDDEMO STUB- Hi, I'm the concierge. I answer only from BizNet Assist's own knowledge base, and I'll tell you when I don't know.
You're talking to an AI. Answers come from our published knowledge base.
Under the hood
What's under the hood
Confirm-gate ticketing
Summarize → user approves → real helpdesk ticket. It never fabricates ticket numbers or SLAs.
SLA awareness
Outage language triggers severity High, starts the response clock, and pages on-call.
Multimodal intake
OCR and vision over screenshots and documents; PII redacted at ingest.
Voice
Browser speech plus a phone line; transcripts summarized back for confirmation.
Cost governance
Per-tenant token budgets, caching and small-model routing keep unit economics boring — in a good way.
Pricing
Flat pricing. Boring on purpose.
Prices are validation anchors — final pricing after 10 design-partner conversations.
The Grounded Guarantee. If our concierge ever gives an answer that can't be traced to a citation in your knowledge base, your next month is free. We put money on our guardrails. Terms →