Solutions · MSPs & IT teams
Cover the night shift without hiring one.
After-hours intake burns techs, missed calls become missed renewals, first-response SLAs never sleep.
- Severity-tagged, summarized intake arrives at 3 AM ready to work
- SLA timers + on-call paging; the bot handles tier-0, humans keep tier-1+
- White-label option: run our concierge under your brand for your clients — ask about the partner program
- Starter KB for MSPs: services, SLA, onboarding FAQs, remote-support how-tos — pre-written